Hi,

Not sure to where to post this.....

My main pc which uses PC-Cillin is acting up. I cannot get on line and no programs will open.

I am using a laptop now until this gets resolved.

But...FYI is you use PC-Cillin, on Friday, April 22, they sent out a "bad" update with caused high CPU utilization.

Here is a link:

http://www.trendmicro.com/pattern594

My laptop, which is new, uses Norton but it expires in July. Is there a free anti-virus program I can use for it because I cannot put PC-Cillin on two different computers unless I buy two copies of it.

Here is the letter they sent:

Urgent Notification - Trend Micro Pattern File 2.594.00 Causes High CPU Utilization

On April 22, 2005 at approximately 3:30 pm Pacific (11:30pm GMT) Trend Micro posted a pattern file (2.594.00) which had the potential to interact with certain computing configurations and cause computer performance issues for some users of PC-cillin, OfficeScan (including the OfficeScan component of Client/Server Suite for SMB, and Client/Server/Messaging Suite for SMB), and ServerProtect for NT.

This specific pattern file was only available during an approximately 90-minute time window. Trend Micro removed the pattern file from our Web sites and Active Update servers at 5:02 pm (1:02am GMT), and immediately took steps to post a new pattern file. Subsequent pattern files do not cause these issues.

For any customers experiencing instability, Trend Micro has provided a set of solutions which can be found under the Support section of Trend Micros Web site. Additionally, Trend Micro has extended support hours especially to help those customers who were affected by this issue. Further information, instructions, and details can also be found on the Trend Micro Web site at: http://www.trendmicro.com/pattern594

We sincerely apologize for this incident and will continue to improve our processes so that problems such as this do not happen in the future.

Eva Chen, CEO
Trend Micro, Inc.

Warm Regards,

Nancy (SophiaDeer)

Message edited on: 04/25/2005 15:31

Nancy Deer With Horns
Deer With Horns Native American Indian Site