Meddlesom opened this issue on May 28, 2005 ยท 5 posts
Meddlesom posted Sat, 28 May 2005 at 11:40 PM
I received a gift, download isn't available though. Could someone look into it please? Thanks
ClintH posted Sun, 29 May 2005 at 8:23 AM
HI Meddlesom, The gift giver is a first time buyer. Once we receive the first time buyer information from them your gift will be enabled for downloading. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
Meddlesom posted Sun, 29 May 2005 at 4:48 PM
Ah, okay.. thanks, Clint
Meddlesom posted Thu, 02 June 2005 at 9:43 PM
How long does this process take?
ClintH posted Thu, 02 June 2005 at 9:49 PM
Hi Meddlesom, It depends on the purchaser and how promptly they get the First Time Buyer information sent to us. We generally respond to all E-Mails in less than 10 hrs. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))