Forum: MarketPlace Customers


Subject: A small question

Valentin3D opened this issue on Jun 07, 2005 ยท 6 posts


Valentin3D posted Tue, 07 June 2005 at 11:43 AM

Hello,
A small question,
How long it is necessary so that a first purchase is accepted... ?
I changed my UserName yesterday, after having saved my 210 purchases makes under my old UserName. :o)

It is the same Visa card. I am not pressed, I would simply like to know.

Excuses for my English...

Valentin


DebbieG posted Tue, 07 June 2005 at 11:55 AM

Hello, You would need to go through the same "First Time Buyer" procedure by either replying here or emailing the store@renderosity.com with either the 3-digit security code or toll free phone number from the back of your credit card along with your username. As soon as this information is verified, we will activate your download. This is for first time purchases only (under new username); all future purchases will be available for immediate download. If you have any questions, please let us know. Debbie G. Renderosity Admin


Valentin3D posted Tue, 07 June 2005 at 12:39 PM

Ok thank you Debbie. I have send a mail with my 3-digit security code and my UserName. :o) Val


DebbieG posted Tue, 07 June 2005 at 12:54 PM

You are welcome! It did not come in yet, but we will watch for it! Debbie G. :)


Valentin3D posted Tue, 07 June 2005 at 12:58 PM

Ok Thank you :o) Val


DebbieG posted Tue, 07 June 2005 at 12:59 PM

You are very welcome! Debbei G. :)