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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 11 5:47 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Purchase problem

basil99 opened this issue on Jun 27, 2005 · 2 posts
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basil99 ( ) posted Mon, 27 June 2005 at 4:21 AM · edited Sat, 27 July 2024 at 11:07 PM

Hi ! My renderosity username is basil99. I try to purchase some models last week, but my card was rejected twice. Looks like it was my fault, because I estimate my card funds wrong, thats why I tried to buy more than I actually have. I check my card balance, then try to make purchase again. Unfortunatly, I got a "standart" message for blocked card: We are unable to process your order. Please contact our office at 1-866-220-2949 between the hours of 9:00am - 5:00pm CST Monday - Friday for further assistance. If you need assistance outside of regular business hours please send an email including your username to store@renderosity.com. Thank you. Renderosity Store Staff Please, unblock me ;-) You may take a look at my purchase history - I'm an oldie here ;-) With best regards

ClintH ( ) posted Mon, 27 June 2005 at 7:27 AM

Hi basil99, Your credit card has been reset on our system. If you continue to have problems please let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
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