IMDPredator opened this issue on Jul 01, 2005 ยท 7 posts
IMDPredator posted Fri, 01 July 2005 at 4:58 AM
Greetings. My photoshop's help file is corrupted or something like that, so i can't open it. Is there any place where i can download it?
retrocity posted Fri, 01 July 2005 at 6:00 AM
what version of PS?
cryptojoe posted Fri, 01 July 2005 at 7:22 AM
Pull out your CD, and stick it in a drive. Go to Start>Control Panel>Add/Remove Programs then click on Photoshop. When prompted by the dialog box to remove or repair. Click repair. If it doesn't detect the CD, navigate to it (have disk) and then show it where the file resides.
Windows should automatically repair it from there.
Hope this helps.
Joe
Yank My Doodle, It's a
Dandy!
IMDPredator posted Fri, 01 July 2005 at 7:25 AM
The version is CS2. I tried the repair option and it didn't work. Can i download the help file?
Message edited on: 07/01/2005 07:29
cryptojoe posted Fri, 01 July 2005 at 8:12 AM
If you recnetly purchased it, as I have; you should be able to get free on-line tech supporet provided you have registered your product.
Joe
Yank My Doodle, It's a
Dandy!
IMDPredator posted Fri, 01 July 2005 at 8:36 AM
OK, thanks. I'll try that
SWAMP posted Sat, 02 July 2005 at 6:56 AM
Attached Link: http://www.adobe.com/support/techdocs/330621.html
If you have WindowsXP with the SP2, that's the problem. SP2 blocks the HTML help files from being displayed, and is a know problem (see link). If you don't have XP/SP2 don't do a repair, but do a complete uninstall and then a fresh install (Note: pay attention to the uninstall options and you wont have to worry about reactivation). Photoshop (and all the CS2 programs) now use a separate program for Help called "Help Center" (you will find it in XX>Programs>Adobe>Adobe Help Center). I had a problem with my InDesignCS2 help, and found just doing a "repair" does nothing to the "Help Center", but a fresh re-install fixed it. SWAMP