3Dmaster opened this issue on Jul 02, 2005 ยท 9 posts
3Dmaster posted Sat, 02 July 2005 at 6:30 PM
Hi, I just made a purchase and because I'm a first time member, received a link via email to download, but when I go there, there's no download link! How do I download my purchase?
ClintH posted Sat, 02 July 2005 at 6:41 PM
This information should be contained in the E-Mail you received. "First time buyers (Credit Card, Debit Card and Paypal) 1) Credit or Debit card. As part of our verification process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to the Store E-Mail." You can send the requested first time buyer information to store@renderosity.com Thanks, Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
ClintH posted Sat, 02 July 2005 at 6:42 PM
This is for first time buyers only. All future purchases will be avialable for immediate downloading. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
3Dmaster posted Sat, 02 July 2005 at 7:39 PM
The email included a link which took me to the same page I was sent to after I made the purchase--but the page doesn't have a download link. It's just a page that show a list of purchases. Where's the download link at?? Thanks!
ClintH posted Sat, 02 July 2005 at 8:01 PM
It will be enabled when you send the requested information listed above to store@renderosity.com. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
Dragonluna1 posted Fri, 08 July 2005 at 11:58 AM
I don't have a Credit or Debit card... just paypal and have recieved confirmation that the item has been paid for. So how can I send confirmation?
ClintH posted Fri, 08 July 2005 at 12:11 PM
Hi Dragonluna1, Your download has been enabled. Thanks for shopping at Renderosity. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
Dragonluna1 posted Fri, 08 July 2005 at 12:16 PM
Thank you!
ClintH posted Fri, 08 July 2005 at 1:33 PM