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Subject: Customer Service Sucks, and I'm naming names!!!!

davo opened this issue on Jul 19, 2005 · 56 posts
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Mark_uk ( ) posted Thu, 21 July 2005 at 4:08 AM

some wild accusations flying around now; still it's to be expected

Jaqui ( ) posted Thu, 21 July 2005 at 6:10 AM

" the owner asks me if ive ever used them before I say NO he waves off my visa card and tells me to forget about it and" have a nice safe day" " uh, yeah, right. ~sweat pouring off body as walk towards what may have just become deathtrap~ ;)

Mahray ( ) posted Thu, 21 July 2005 at 7:19 AM · edited Thu, 21 July 2005 at 7:20 AM

I have worked in the retail food industry for a number of years now, in a few places, and I've only burnt myself twice (serious burns, not just hot fingers).

Both times, it happened because I was in a bad mood and got careless.

The moral of the story? If I don't go to work in a good mood, I hurt myself. Being happy helps me work safely and helps the customers.

Sure, there are some customers who don't want to interact, but it doesn't cost me anything to smile and talk for a moment, and can lead to happy customers (who buy more and come back).

Just another perspective. PS - And if a customer gets the wrong order, I replace it immediately. I guess all hope isn't lost Down Under.

Message edited on: 07/21/2005 07:20

Come visit us at RenderGods.

Ignore the shooty dog thing.

bclaytonphoto ( ) posted Thu, 21 July 2005 at 7:45 AM

C'mon folks...let's take it easy....

www.bclaytonphoto.com

bclaytonphoto on Facebook

StaceyG ( ) posted Thu, 21 July 2005 at 10:31 AM

Going to go ahead and lock this thread because it seems no need for further discussion. Stacey

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