My hard drive crashed causing me to lose a lot of stuff, I know boo hoo get over it and move on. Well that is where the problem is. Do anyone know how to get in contact with Curious Labs, the hours they are open I'm at work and I tried there email service but haven't heard back. I am trying to get my download of poser 6 reset so I can do it again but no one has replied to my email in almost a week now. At what do I chalk this up to a lost cause and realize I'll never have poser again. Frost