I've wanted Vue for a while so when I found the $69 download for version 4 I jumped on it. First, although I ordered it online it took about 48 hours to get the serial number so I could install it. They use zip files (which I find awkward for intstalling programs in the first place). I had also paid an extra $29 for the content that came with the full version at no extra cost. Still, it's a good deal. The problem is, when I initiated the "install" function it goes about half way then tells me to put in the next CD. Hmmmmmm....CD?? On a downloaded item? Unfortunately I've found no way around this--it stops the installation dead. Went to eon support to find an answer. They don't list a phone number for tech support, they don't answer emails and you can post a question that they may (or not) answer in 48 hours. Problem there is that the download link is only good for 3 days (I ordered it two days ago-just got the SN today). This means if there is something wrong in the download, it will have expired by the time I get (or don't) an answer to this dilema. Great! Anybody here been through this? Any suggestions on fixing the problem? (outside of upgrading to version 5 for another $129)