I bought the Koji figure but the purchase has been put on hold ( as usual since I'm buying from abroad and their security system may not accept bank phone numbers with a different format ). It has been the same for all the items I bought there. Usually it's sorted out in one or two days, but this time... It's been 4 days since I'm sending them e-mails to help me on this point. No problems with the card, and still waiting for the downloads. Does anyone knows a sure way to contact them and have a reply? Thanks ;)