kjer_99 opened this issue on Oct 23, 2005 ยท 3 posts
kjer_99 posted Sun, 23 October 2005 at 12:46 PM
Hi!, on 10/28/05, I purchased RTproductions M3/M2 Mountain Man product. My Poser 5 totally crashed and I cannot locate a backup copy of that item in my backup disks. When I went back to download it from my Past Purchases list, I noticed that there were no more downloads available. Would you be kind enough to reset it for me, please? Thanks!
Jeremy
ClintH posted Sun, 23 October 2005 at 12:50 PM
Hi Jeremy, Your download has been reset. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
ClintH posted Tue, 25 October 2005 at 5:55 PM
They should all be available for download even if the merchant is no longer with us or if the product is no longer available in the MarketPlace. I do recommend archiving all purchases once DL'ed ... just in case. :) Ok - Your downloads have been reset. Thanks for shopping with us. Clint PS - I deleted your list of products. Your purchase history doesnt need to be made general knowledge.
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))