already_taken opened this issue on Oct 30, 2005 ยท 3 posts
already_taken posted Sun, 30 October 2005 at 12:00 AM
I'm having the same problem as the previous post. I made a purchase, I received an email indicating that my credit card has been charged and the files are available for download. I'm not a first time customer, but I find there are no download links 24 hours later. What gives?
Arch_Angel1982 posted Sun, 30 October 2005 at 7:02 AM
I to am suffering this same problem, i have bought my first item from Renderosity, ive been charged via my paypal account and told the file is available to download, even given a link via email to where to download it yet there is nothing, nowhere to go as to where i can download it. we are now about 14 odd hours later and still no change. Its a little annoying as id heard that renderosity was good with its purchases yet this is my first product from here and already promblems have arissen. Would love a quick responce as i needed this product before i went to work which is in 3 hours time...
Debbie M. posted Sun, 30 October 2005 at 7:38 AM
Hi already taken, I've reset your downloads. If you continue to have problems, please let me know. Deb
Debbie M.