mksjuliana opened this issue on Nov 20, 2005 ยท 4 posts
mksjuliana posted Sun, 20 November 2005 at 3:39 PM
My computer has been down for about two months and I had a gift certificate that just expired. Is it possible to have that reset? Also, I have already downloaded my items the allowed 3 times, but have had to re-install my operating system and no longer have them on my hard drive. Is it possible to reset those as well? Thank you so very much, Julie
Debbie M. posted Sun, 20 November 2005 at 6:18 PM
Hi Julie, You're all reset. Glad to see your computer is up and running again. Deb
Debbie M.
mksjuliana posted Sun, 20 November 2005 at 10:35 PM
THANK YOU THANK YOU! Is it possible to get an extension on the gift certificate that just expired?
Message edited on: 11/20/2005 22:37
Debbie M. posted Sun, 20 November 2005 at 10:39 PM
You're very welcome Julie. I'm sorry, but it isn't possible to extend Gift Certificates. They're good for one year before they expire. Deb
Debbie M.