cyllan opened this issue on Nov 29, 2005 ยท 12 posts
cyllan posted Tue, 29 November 2005 at 1:24 AM
Hi, I recently bought a P6 bundle for someone with the passport offer. So far so good, but how on earth do you tell content paradise that you've got the passport thingy? I can't find anywhere to enter the code. I've emailed both e-frontier and CP until my little typing fingers hurt, and they both ignore me completely. I phoned Digital River, (the sales end) and they gave me a number in the US. As I'm in the UK, it would actually be cheaper just to buy another subscription, but at the moment I don't feel disposed to buy anything else from them ever. However, I probably will calm down in time, so if anyone knows how to enter the passport code I would be perpetually grateful. Kathy
cyllan posted Tue, 29 November 2005 at 1:39 AM
OK, I got the passport code in. Seems you have to buy one and use the key as a discount coupon. But... it says my $10 coupon (that they just sent me) doesn't exist, and my 10% off coupon knocks off the passport discount so I get a net loss rather than a 10% gain. I am not a happy shopper. Kathy
Elminster_ZK posted Tue, 29 November 2005 at 7:41 AM
Jeez, that sucks. Sounds like its not a very good system over there at CP.
"Walk down the right back alley in Sin City, and you can find anything."
cyllan posted Tue, 29 November 2005 at 12:39 PM
Maybe they read the forums here! I just had a reply to my latest email, so I'm off to try the new coupon numbers. Still not impressed though...
Miss Nancy posted Tue, 29 November 2005 at 2:46 PM
e-f, and one of their cp expediters, do read the forums here, religiously.
XENOPHONZ posted Tue, 29 November 2005 at 3:24 PM
Not surprising. If you really want to sell Poser-related product in a big way (or as big as it gets in the Poserverse) -- then it's either here or at DAZ.
As far as CP goes, I believe that the first attempted launch with P5 taught them some things. They seem to be doing a good job at getting it together this time.
CP (uh....'Corporal Punishment'?) has been impressing me. Good deals they are offering. Definitely worth a serious look.
Message edited on: 11/29/2005 15:25
luckyred posted Thu, 01 December 2005 at 5:26 AM
I've had my share of problems with CP. Yes, they do have good deals and I still deal with them but buyer beware. If you need assistance of any kind forget it, so I guess if you are willing to take the chance of having problems and possibly getting burnt no problem. But I avoid anything complex or expensive, to me it's just asking for trouble.
Elminster_ZK posted Thu, 01 December 2005 at 7:42 AM
Personally I stick to their free stuff... its easier that way...
"Walk down the right back alley in Sin City, and you can find anything."
kayjay97 posted Thu, 01 December 2005 at 9:54 AM
Strange, I have always received quick responses, at least within 48 hours.
In a world filled with causes for worry and
anxiety...
we need the peace of God standing guard over our hearts and
minds.
Jerry McCant
cyllan posted Thu, 01 December 2005 at 12:41 PM
I'm back in the black hole - my order is $95 without a 10% off coupon, $104 with a 10% off coupon. Go figure. Kathy
XENOPHONZ posted Thu, 01 December 2005 at 2:53 PM
You just aren't getting it ----
The "10% off" coupon means 10% off of their cost. Not off of yours.
Likewise, the statement: "your money back if not completely satisfied!" means that if they can establish that they are 'completely satisfied', then you won't get your money back.
[ I'm joking ;) ]
I understand just how frustrating non-responsiveness from a company (or a merchant) can be. I've had it happen to me a couple of times.
shrug My own -- admittedly limited -- experience with CP doesn't match the difficulties that some others appear to be having.
cyllan posted Fri, 02 December 2005 at 2:55 AM
I hadn't thought of that. Maybe I'll have some special Christmas '25% more' sales of my own, and see who signs up :)