Fri, Nov 29, 1:21 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: got my first RO gift and cant recieve it :/

logansfury opened this issue on Jan 11, 2006 · 7 posts
Back to Forum Print
logansfury ( ) posted Wed, 11 January 2006 at 5:27 PM · edited Mon, 18 November 2024 at 2:46 AM

Heyo, Got an ebot that I recieved a gift, followed the instructions, clicked on My Shopping Cart, then Gifts Recieved. There is a link to the product in the MP and a link to the artist's product page, but the download field is blank with no link or anything to click, and in fact says: Download? which looks ominous. How can I redeem my gift? Thanks for readin, Logan

KarenJ ( ) posted Wed, 11 January 2006 at 5:33 PM

Moving to Customer Support forum :-)

"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire

logansfury ( ) posted Wed, 11 January 2006 at 5:37 PM

Now were cookin with gas! Thanks Karen :)

ClintH ( ) posted Wed, 11 January 2006 at 6:00 PM

Hi Logan, The member that purchased the gift for you is a first time buyer. When we receive the requested first time buyer information from the member your download will be enabled. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

logansfury ( ) posted Wed, 11 January 2006 at 6:09 PM

Fair enough :) Ive IM'ed Dan, he has checked his ebox, found and responded to the request email. Thank you very much Clint! Logan

logansfury ( ) posted Wed, 11 January 2006 at 7:21 PM

Download enabled and ive got my Battle Axe. Thanks for a very fast response and a very nice site feature! Gifts rule :)

ClintH ( ) posted Wed, 11 January 2006 at 8:10 PM

Hi Logan, Your very welcome. Careful with that Battle Axe. ;) Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.