logansfury opened this issue on Jan 11, 2006 ยท 7 posts
logansfury posted Wed, 11 January 2006 at 5:27 PM
Heyo, Got an ebot that I recieved a gift, followed the instructions, clicked on My Shopping Cart, then Gifts Recieved. There is a link to the product in the MP and a link to the artist's product page, but the download field is blank with no link or anything to click, and in fact says: Download? which looks ominous. How can I redeem my gift? Thanks for readin, Logan
KarenJ posted Wed, 11 January 2006 at 5:33 PM
Moving to Customer Support forum :-)
"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan
Shire
logansfury posted Wed, 11 January 2006 at 5:37 PM
Now were cookin with gas! Thanks Karen :)
ClintH posted Wed, 11 January 2006 at 6:00 PM
Hi Logan, The member that purchased the gift for you is a first time buyer. When we receive the requested first time buyer information from the member your download will be enabled. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
logansfury posted Wed, 11 January 2006 at 6:09 PM
Fair enough :) Ive IM'ed Dan, he has checked his ebox, found and responded to the request email. Thank you very much Clint! Logan
logansfury posted Wed, 11 January 2006 at 7:21 PM
Download enabled and ive got my Battle Axe. Thanks for a very fast response and a very nice site feature! Gifts rule :)
ClintH posted Wed, 11 January 2006 at 8:10 PM