Forum: MarketPlace Customers


Subject: Cant download purchase

Desideria opened this issue on Jan 17, 2006 ยท 5 posts


Desideria posted Tue, 17 January 2006 at 5:35 AM

After my purchase I can't download the items. When I try to download, I get the message "The side is not available". When I try it again, then comes the message "You have exceeded the maximum number of downloads allowed for this product." What now?? Please help?? Thanks Marion

Have a nice day! Marion

Träume nicht dein Leben - Lebe deinen Traum  /  Don't dream your life - Life your dream

My ReroStore    My Freestuff 
        My DAZStore


Roland58 posted Tue, 17 January 2006 at 5:39 AM

I have the message : "You have exceeded the maximum number of downloads allowed for this product"....


Debbie M. posted Tue, 17 January 2006 at 7:10 AM

I've reset both of your downloads, please try again, and if you continue to have problems, let me know. Thank you for your patience! Deb

Debbie M.


Desideria posted Tue, 17 January 2006 at 7:19 AM

It's fine. i can now download. Thanks Marion

Have a nice day! Marion

Träume nicht dein Leben - Lebe deinen Traum  /  Don't dream your life - Life your dream

My ReroStore    My Freestuff 
        My DAZStore


Debbie M. posted Tue, 17 January 2006 at 7:59 AM

You're very welcome Marion :) Thank you! Deb

Debbie M.