gwfa opened this issue on Mar 05, 2006 ยท 4 posts
gwfa posted Sun, 05 March 2006 at 12:27 PM
Is there any time gap between ordering Gallery Plus Service and activation of 3 uploads per day? My order 111019726 has apparently incorrect values.
StaceyG posted Sun, 05 March 2006 at 1:05 PM
Hi, Yes there is because its a monthly re occuring charge we have to process the order into our billing system. This is done during normal business hours and should be taken care of on Monday. Thanks Stacey Renderosity Store
gwfa posted Sun, 05 March 2006 at 1:11 PM
sounds ok (as the procedure has apparently changed), thank you...
Message edited on: 03/05/2006 13:12
StaceyG posted Sun, 05 March 2006 at 3:28 PM
Hi, The procedure hasn't changed because all the subsciption orders have to be input into our billing system. Its usually done on the same day if its during normal business hours when the subscription order is placed. If its the evening hours or weekends it will be done on the next business day as the billing software stays on the work computer at the office. Thanks Stacey