I'm having a problem with a purchase from Poser-Diva. The product description did not say that only Poser 5 & 6 were required, tho it said it worked for 5 & 6, and all it said for required were the characters. It took me a while to understand that dynamic is Poser-only and conforming is for Daz, but of course no one says that. I reviewed the product and complained that the description was incomplete so that I had bought a cute product that to me was useless, and I emailed Poser-Diva and asked for a refund. The response was "You would like to get a refund.... oh my dear, why you ask me before you gave the one star to the product???" And said "I should have worked with it before rating". Well, now, that's the problem, since I couldn't work with it? I tried Poser and it's too system-heavy for my computer and that is the reason I use Daz, not Poser (instead of cost, which was also implied in PD's response). Well, I don't think it's asking much to get a refund so I can buy something instead that DOES work for Daz? I guess I have to give Poser-Diva a five-star rating in order to get a refund though. So is there a way to edit the customer review? Not that I'm happy with the product, it just seems like it's the only way to accomplish anything.