Robo2010 opened this issue on Apr 07, 2006 ยท 7 posts
Robo2010 posted Fri, 07 April 2006 at 7:44 AM
Purchased a product last night for poser, and I find out it is for a 2D program. I emailed the merchant wondering how to use it, and was told the product is for a 2D program, that I can get a refund.
StaceyG posted Fri, 07 April 2006 at 10:30 AM
Hello, Please email store@renderosity.com requesting a refund for this product (be sure to reference the order number and product name) let them know you have been in contact with the merchant and he approved a refund. Thanks
Robo2010 posted Sat, 08 April 2006 at 2:20 PM
Been over 24 hours now, sinced I emailed. Didn't get any info or anything back. Was hoping to get the refund into a gift certificate. Giving one more day, if no communication. Then I am off shopping elsewhere. Trying to be a reasonable customer. Do not like been played with.
ClintH posted Sat, 08 April 2006 at 2:29 PM
Your E-Mail was not received this morning. I cleaned out all the store@renderosity.com E-Mails and didnt see your request come through or it would have been taken care of at that time. Please resend the request. Thanks
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
Robo2010 posted Sat, 08 April 2006 at 6:03 PM
Resent email
Robo2010 posted Sun, 09 April 2006 at 7:19 AM
Let me guess. It is the next day and store@renderosity.com didn't get the email.
ClintH posted Sun, 09 April 2006 at 9:34 AM