Forum: MarketPlace Customers


Subject: Download pending - how long a wait?

cyber-art opened this issue on Apr 15, 2006 · 4 posts


cyber-art posted Sat, 15 April 2006 at 9:24 PM

I send in the info for order 111037663 as a first time buyer.

What is the wait time befor I can down the item?


StaceyG posted Sat, 15 April 2006 at 9:29 PM

Hi,

I'm sure the person handling store emails this weekend will get to it soon but as stated in several locations on our site and in your ebot receipt, verification can take up to 24 hours.  Please remember this is the weekend and it may take a little longer than normal business hours as store staff are spending time with families. I'm sure you will receive a response soon.

 

 

Thanks

Stacey
Community Manager


cyber-art posted Sat, 15 April 2006 at 9:33 PM

Ok, but i really don't understand the added security measure.


StaceyG posted Sat, 15 April 2006 at 9:37 PM

This added verification is for your protection as well as our own.  Fraud happens on paypal as well as with credit cards online.

 

 

Thanks

Stacey