SteveCat opened this issue on Apr 26, 2006 · 2 posts
SteveCat posted Wed, 26 April 2006 at 9:11 PM
Can you believe this...........I bought Vue Easel and Liked it so much that I upgraded to Vue 5 Esprit and now they won't give me the $50 credit to Vue 5 because I bought Vue Easel first, did not use the $20 credit for it, returned it sayingt that the credit is only for the first series 5 purchase, i.e, for Easel not for the Vue 5 $50, whether or not I returned easel and bought Vue 5. What kind of morons are running this company, when they don't value the clear financial benefit to them for upgrading to their products?
Peggy_Walters posted Thu, 27 April 2006 at 8:26 AM
I agree - very stupid marketing on their part. I bought Vue Easel for my daughter. I did not get the side-grade, but purchased a full copy. Because I already registered my copy of Vue 5 Infinite, I can't get the $20 voucher for her. Needless to say I was upset. If I had known that, I could have just bought the side-grade and saved the $20. Now I paid full price and didn't get the voucher. Dumb move guys!
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