Forum: MarketPlace Customers


Subject: Coupons not honoured

Morgano opened this issue on May 22, 2006 · 4 posts


Morgano posted Mon, 22 May 2006 at 7:04 PM

  For the second time now, I have had a valid coupon rejected in the marketplace.   The coupon expires at midnight, CST.   I copied the number from the e-mail and pasted it into the relevant field at the checkout.   It was only when I finalised the purchase that I was told that the coupon was invalid, or expired (neither true).   When I tried to re-run the operation, I found that the items I was trying to buy were already in my list of purchases;  the purchase engine had disregarded my coupon, but validated everything else.   In other words, regardless of the coupon to which I was supposed to be entitled, I had paid the full price for the things I had bought.