Forum: MarketPlace Customers


Subject: order# 111059383 downloads failed,please help me.

wxfnt opened this issue on Jun 06, 2006 · 6 posts


wxfnt posted Tue, 06 June 2006 at 1:37 AM

in this order ,I purchased D3 Wear for David  ,our internet  speed is very  slow  on daytime ,the download failed,

I have exceeded the maximum of downloads,please help me.


j7569go posted Tue, 06 June 2006 at 4:10 AM

hi good day to you sirs.. i am having a problem with my downloads for(product order 111049298)... the  products are download ready already... but everytime  i click on the products.. it keeps going to this page( see  below) ......  regarding this the page.( form validation error:).. what errors might that be? or its a server error ?please help thanks

Form Validation Error:

 

Please go back, correct the errors, and try again.

 

 

 


wxfnt posted Tue, 06 June 2006 at 4:47 AM

Quote - in this order111059383 ,I purchased D3 Wear for David  ,our internet  speed is very  slow  on daytime ,the download failed,

I have exceeded the maximum of downloads,please help me.


Debbie M. posted Tue, 06 June 2006 at 8:48 AM

wxfnt, I've reset your downloads, please let me know if you continue to have problems.

j7569go, I see that your downloads are available but it doesn't appear that they've been downloaded yet.  Are you sure you're logged in before attempting to get to your Account page?

Thank you both for shopping the MarketPlace.

Debbie M.


wxfnt posted Tue, 06 June 2006 at 1:44 PM

Dear  Debbie Montique
thank you very much ,our internet  speed is fast at nighttime,I succeeded to download it,

i 'shopping the marketplace next time. bye.


Debbie M. posted Tue, 06 June 2006 at 2:45 PM

You're very welcome :)  Glad you got it downloaded with no further problems.

Debbie M.