...that the majority of the threads in this particular forum have something or other to do with members having trouble using the site?

Not to belabor what should be an obvious point, but that's really not the way it should be. I think. Of course, I wouldn't discount the possibility that this is some extended April Fools joke, or maybe a course in what not to do with your phpBB software, as a public service.

Or is it?

Yes, I have to admit, I'm not some kind of internet professional or anything, so it may very well be that it's the norm for sites to be lacking in functionality and difficult to navigate, search, and so on....

Seems to me though that I remember a time when one didn't see so many complaints regarding basic things that are taken for granted at lesser sites with lesser minds coding them....

Umm... I mean, helluva job y'all have done with the place recently!

Why, I hardly recognize it anymore.....