Mariny opened this issue on Jul 11, 2006 · 4 posts
Mariny posted Tue, 11 July 2006 at 4:23 AM
Hi... I have had a big crash on my computer and need to innstall all the poser stuff again:-((
But many items I try to download have reach the max number of downloads..So is it possible for you to reset ALL my purchases??? Because it's to much work for me to go through over 800 products, to see who can be downloaded or not:-)
Regards Mariann
Debbie M. posted Tue, 11 July 2006 at 7:45 AM
Hi Mariann,
Sorry to hear about your computer troubles. Hope you didn't lose much!
I've reset your downloads. Please let me know if there is anything else I can help with.
Debbie M.
Mariny posted Wed, 12 July 2006 at 3:28 AM
Thanks deb:-)yes, I lost EVERYTHING.. And also 2 finished characters:-(
But this time I shall burn everything on DVD:-)
HAve a great day:-)
Mariann
Debbie M. posted Wed, 12 July 2006 at 7:20 AM
oh shoot :( that really sucks Mariann! I'm so sorry to hear that!
Hope your day is much better today!
Debbie M.