Makibird opened this issue on Oct 19, 2006 · 12 posts
Makibird posted Thu, 19 October 2006 at 4:08 PM
Hi there,
I had some problems accessing the site earlier when I tried to place my order. As a result, I think I messed up the billing -.- I wanted to pay instantly using PayPal. Would it be possible for somebody to reset my billing or talk me through my booboo?
Thanks, and have a nice day!
Makibird
Edit: I recieved the first e-mail, stating:
"Thanks for your order (111114568) on Renderosity.com.
You will receive another email regarding payment."
But the second hasn't come through. Is there usually a delay?
Makibird posted Fri, 20 October 2006 at 8:15 AM
..Or if it's easier for you ladies and gentlemen, just cancel the order and I'll put it through again. Thanks for your time!
mendyh posted Fri, 20 October 2006 at 12:37 PM
Hi, Makibird,
All you need to do is go directly to Paypal and send payment to payments@renderosity.com. Let me know when you've done that and include the transaction ID# and I'll mark it paid for you.
Thank you!
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"
Makibird posted Fri, 20 October 2006 at 1:47 PM
Okay, thanks for your help! Sorry to be a pain.
mendyh posted Fri, 20 October 2006 at 1:51 PM
It's no problem!
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"
Makibird posted Fri, 20 October 2006 at 2:05 PM
The payment has just been sent. Thanks for all your help!
Makibird posted Sat, 21 October 2006 at 6:57 PM
Howdy.. Sorry for being a pain..the payment's sent, how long does it take to set up the order?
mendyh posted Mon, 23 October 2006 at 10:03 AM
Hi,
What is the transaction ID? I will probably have to mark it paid manually.
Thank you!
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"
Makibird posted Mon, 23 October 2006 at 12:45 PM
Ack, sorry, I'm so silly! My order number was 111114568 and transaction ID 6U291139NH674711T
Thanks again dear gift-wrapped hug
mendyh posted Mon, 23 October 2006 at 1:44 PM
I'm sorry you had to wait until today to get it. I have marked your order paid. You are set and ready to download! :thumbupboth:
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"
Makibird posted Mon, 23 October 2006 at 2:48 PM
Thank you m'dear! And don't be sorry, t'was my own silly fault mostly. You're an angel!
wave
mendyh posted Mon, 23 October 2006 at 4:10 PM
No problem.
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"