rajib opened this issue on Jan 12, 2007 · 6 posts
rajib posted Fri, 12 January 2007 at 1:49 PM
Hi 
,
Could you please reset the order #111153598. I am getting - "You have exceeded the maximum number of downloads allowed for this product." when I try to download it.
I just placed the order so I am wondering why I am getting that.
I did send the email regarding this and then while browsing this forum came across customers requesting for reset in this forum directly, hence I am posting my request here.
Thanking you in advance .
Best regards,
Rajib
ClintH posted Fri, 12 January 2007 at 2:00 PM
Hi Rajib, Your downloads have been reset.
It appears that you might be using a download manager or download accelerator.
If so please disable these tools since our systems dont support them.
If you continue to have problems please let me know.
Thanks for shopping at Renderosity.
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
mendyh posted Fri, 12 January 2007 at 2:01 PM
Hi, Rajib,
I have reset your download.
Please let me know if you need further assistance.
Thank you,
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"
mendyh posted Fri, 12 January 2007 at 2:02 PM
Sorry, Clint! We cross-posted!
Please disregard.
Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"
rajib posted Fri, 12 January 2007 at 2:03 PM
Thanks Clint !
Ya, I did use an add-on downaload manager for firefox. Will stop using that.
Thanks once again !
Cheers,
Rajib
rajib posted Fri, 12 January 2007 at 2:04 PM
Hi Mendy ,
Thanks for your help too !
Cheers,
Rajib