Forum: MarketPlace Customers


Subject: Need Reset for 2 items in order #111172000, Thanks

mask2 opened this issue on Feb 18, 2007 · 4 posts


mask2 posted Sun, 18 February 2007 at 8:18 AM

Dear Sirs,

I had some troubles while downloading  these two products from my order #111172000:
110 Expressions for Victoria 4.0 Base (ghd_V4BaseExp_45119.zi)
Expressions for Victoria 4 (A_Ex4V4_43833.zip)

and now I get the following error:
"You have exceeded the maximum number of downloads allowed for this product."

May I have a download reset for these two? The others are OK

Thank You
best regards
Mario


Debbie M. posted Sun, 18 February 2007 at 9:45 AM

Hi Mario,

Your downloads have been reset.  Please try again.  Let us know if you continue to have problems.

Debbie M.


mask2 posted Sun, 18 February 2007 at 10:23 AM

No problems,
thank you: downloaded both files, successfully


Debbie M. posted Sun, 18 February 2007 at 10:33 AM

Wonderful news!  Thanks for the follow up :)

Enjoy the rest of the weekend!

Debbie M.