Warangel opened this issue on Mar 10, 2007 · 61 posts
Warangel posted Sat, 10 March 2007 at 8:23 AM
I know of others who have used this service from Fred (VUE demi-god), and have no intention of replacing their reviews. I merely thought an organized thread might be more beneficial for those considering this new service.
THE GOOD:
Account creation, project upload and payment are all an easy process.
The farm does render images and animations quickly.
Customer service is superb.
Good pricing for professional projects.
File retrieval and privacy very strong.
I created my account at their site within minutes. I then tried to make the $10 deposit required. At the time, Paypal was having issues, and the site suffered from this. However, after submitting a tech support email I was VERY pleased to receive a direct phone call within half an hour. Julian, the tech support representative, was very thorough and quick to respond and resolve my issue.
THE BAD:
Too expensive for personal use.
Need for an additional piece of software to decompress your finished file.
No support for Poser animated figures or non-default VUE items.
So while my single frame 300 dpi, 3600x2400 image was set to work on their system, I started thinking about some other projects I might use their service for. Then I saw in the userguide that very little is supported for things many VUE users use regularly in their images, namely imported Poser animations or additional content. That quickly crushed that dream.
Once my file was ready, I retrieved it from their FTP service. This was also an easy process. Using the 7-zip utility needed to extract the file, I excitedly opened it up, only to see some objects from my images missing. I had tried my best to make sure there was no copy-protected material in the image. I guess I failed. Now this image is useless to me. $86 US later. I do not place the blame on RANCH of course, and the final image quality isn't what I had envisioned, but sadly as I was testing with depth of field, full radiosity, subsurface scattering on leaves, volumetric lights, godrays, and everything else I could think of in the image, I was disheartened with my result. Now I will have to go back and render it on my machine. Was hard to test the ideal settings I wanted, even at low rez, on my home system. Costly lesson learned.
CONCLUSION
I think it is great that such a service is being offered to the VUE community, and if the Userguide is read and followed closely, I can see many applications for its use within a profession community.
Personally for me, it's too expensive, so I won't be using it very often personally, but still commend Fred and the team for their initiative.
3/5 stars
Hope this review helps.