FCLittle opened this issue on Apr 03, 2007 · 7 posts
FCLittle posted Tue, 03 April 2007 at 7:10 PM
So I recently got the uograded version Bryce 6.1, and when I tried to install it, it asked me if I wanted to uninstall version 6.0. I did this, and for some reason it failed to install. Now, I decided that in the meantime while I tried to figure this out I would go back to version 5.5 but now it gives me an appliacation error every time I try to use it. I didn't tell the computer to uninstall version 5.5, just version 6, but for some I can't use any versions now. So I tried to reinstall version 5.5 but I get the same application error. What I think I did was, when I uninstalled version 6 I uninstalled a shared file of some sort.
Anyway, the application error # is 0xc015002. If anyone has had this problem before and knows a way to fix it please help. Otherwise I'll have to hire somebody to come and fix athe problem.
Thanks
staigermanus posted Tue, 03 April 2007 at 8:12 PM
Something fails to initialize. PErhaps there are registry entries which contain information such as the location of a Temp folder used by Bryce and located in the Bryce install folder. If it's been uninstalled, then the registry may now be pointing to a non-existing folder. Attempting to open some files that are needed when launching the app would then fail. The app might be smart enough to try and create a new Temp folder where needed, but it may fail to do so if the higher-up folder is missing too.
That's just one scenario, but you might want to check in the system registry if there's a group of entries for Bryce 6 pointing to Bryce 5 folders or the other way around. I'd completely remove the install folder and the registry, then reboot, then re-install.
Check also in Google for 0xc015002 - there's a number of people who have seen the same error before, you might find a way to fix it from there.
Questor4 posted Tue, 03 April 2007 at 9:35 PM
I wouldnt hire anyone. Im sure we could help you fix it.
Have you tried using the System Restore feature in windows ? You might be able to go back to a point before you uninstalled v6. Also, I recommend making a backup of the registry before you alter anything in it.
I hope this helps !
Burpee posted Wed, 04 April 2007 at 3:40 PM
Uh oh :( There were explicit instructions at Daz3D about how to install Bryce6.1. It had you doing a few things that I never would have thought of and I would have messed up my install completely. I wonder if this is what happened to you. Check here and read how to install and see if you can find where it went wrong:
http://forum.daz3d.com/viewtopic.php?t=54733
I followed it to the letter and had no problems.
FCLittle posted Wed, 04 April 2007 at 11:11 PM
Thanks everyone for your help! Turns out system restore worked and I was able to reinstall 5.5....hopefully now I can reinstall 6.1 as well!
Thanks again!
Burpee posted Thu, 05 April 2007 at 7:10 AM
Whew!! Glad you got it restored :)
Analog-X64 posted Thu, 05 April 2007 at 8:30 AM
Just an interesting note. I installed Bryce 6.1 on my PC which has Bryce 5 installed...but there was no conflict which I guess its because Bryce 5 is a Metacreations/Corel Product.