I am on dial up and using a download manager, I successfully downloaded 3 out of 4 items, the 4th went wrong somehow and I have no content for 2 zip files.  I think the problem could have arisen by the download mgr confusing 2 zips, is it possible for them to be on separate lines?

Order number 111209495
I'm not sure if you reset the whole order or just the 2 zips in one item.

Item number 34141 zip
Item number 34142 zip

I would really appreciate if you could help me out please, thanks, kattieblu