Forum: MarketPlace Customers


Subject: Please reset download purchase

jakiblue opened this issue on Jul 04, 2007 · 4 posts


jakiblue posted Wed, 04 July 2007 at 11:38 PM

Hi. Could I please get a reset on my purchase of 57128 order number. I downloaded part 1 (#51668) but it got stuck half way through and I had to cancel it, and now I can't redownload it. Could you please reset that so I can download?

Thank you.


GinaH posted Thu, 05 July 2007 at 10:53 AM

Hello,

I have reset your downloads under username 'jakiblue'  order #111235964  If you have any further questions, please let me know.

Thanks
Gina
Renderosity Admin

Gina Harris
MarketPlace Admin


jakiblue posted Thu, 05 July 2007 at 6:00 PM

thank you gina! all went well and i now have my downloads!


GinaH posted Fri, 06 July 2007 at 9:11 AM

Great!  Glad I was able to help.

Thanks

Gina Harris
MarketPlace Admin