pattyh1970 opened this issue on Aug 28, 2007 · 9 posts
pattyh1970 posted Tue, 28 August 2007 at 5:37 AM
Dear Gina
on the 24 of August I placed an order and payed via PayPal.
But I payed to much on PayPal. About 50 cent more, than the Bill was.
It seems, my Payment via PayPal cannot be verified of this fact.
So what can I do, that the money goes to You directly so I can download my stuff I bought without canceling the order...
I always could pay directly and download the stuff after a few minutes. I do not know where the mistake is this time, may You can help? It is bad to wait a lots of Days. :-)))
My staus ist unpaid unshipped
so let me know how my money, that is now in my payPAl account awaiting comes to You
GinaH posted Tue, 28 August 2007 at 8:53 AM
Hello,
Your payment was sent as an "electronic funds transfer" which is still in a pending status and may take several days to complete.
As soon as the Electronic Funds Transfer is completed, your order will be marked as paid and your downloads will then be available.
If you have any further questions, please let me know.
Thanks
Gina Harris
MarketPlace Admin
pattyh1970 posted Tue, 28 August 2007 at 4:35 PM
oohh my Goodness I am to stupid
what is an electronic funds transfer?
The money I sendet out for this transaction came back to my Paypal account and is still there awaiting.
I payed about 50 cents more than I used too, cause I had the wrong letters in mind, when I made my onlinebanking.
But the Ordernumber was excact
pattyh1970 posted Tue, 28 August 2007 at 4:37 PM
another question
will it now ever bee an electronic funds transfer I I buy from ReRo
or will it been payed directly like the whole time before. I always could pay and download directly. Did You change something with new ReRo?
pattyh1970 posted Wed, 29 August 2007 at 4:13 AM
Gina I sended now again via paypal the correct payment price with the transaction details from PayPal and ReRo.
Sorry that I have putted some few cents to much in the first time. I didnt wanted to make Your Paymentservice crazy.
But if you change from Euro to Dollar you sometime charge wrong
sorry for the inconvinience
pattyh1970 posted Wed, 29 August 2007 at 4:14 AM
I mean not You charge wrong ;-)) me I was wrong translating euro into dollar...
ClintH posted Wed, 29 August 2007 at 1:12 PM
Hi Patty, Sorry for the delay.
Your order has been marked paid and is ready for downloading.
Thank you for shopping at Renderosity.
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
pattyh1970 posted Wed, 29 August 2007 at 1:22 PM
Dear Clint Thank You sooooo much
hugs and kisses!
ClintH posted Wed, 29 August 2007 at 2:19 PM