jakiblue opened this issue on Nov 08, 2007 · 9 posts
jakiblue posted Thu, 08 November 2007 at 3:00 PM
Hi, Could I get a reset on order 111301255 please - that second product is just refusing to connect for me.
thanks
GinaH posted Thu, 08 November 2007 at 3:24 PM
Hello,
I've reset that order for you.
Thanks
Gina Harris
MarketPlace Admin
jakiblue posted Thu, 08 November 2007 at 3:57 PM
thanks gina, i got it. I'm wondering if maybe i'm trying to d/l at a time when hundreds of others are too - the d/l speed is normal, but it takes AGES for it to connect and start. I'm also getting the occasional 'error' message when i click on the navigational buttons. :)
GinaH posted Thu, 08 November 2007 at 4:01 PM
Your not using a download accelerator or manager are you? If not, then I'm not sure what may be causing the error/ slowness.
Gina Harris
MarketPlace Admin
jakiblue posted Thu, 08 November 2007 at 4:23 PM
nope, don't use them. just a straight out click on the zip file and download. LOL.
GinaH posted Thu, 08 November 2007 at 4:40 PM
Hmm... well I don't know what would be causing the problems. Just let me know if you need anything else.
Gina Harris
MarketPlace Admin
Ralf61 posted Thu, 07 February 2008 at 3:06 AM
I have the same problem since some weeks: The download speed itself is o.k. but I can't download two items at the same time. The 2nd item download will only start if the first one is finished. I have no idea why. With other sites (DAZ, CP and so on) it works normal. I use Opera as browser. Any hints for me?
GinaH posted Thu, 07 February 2008 at 10:15 AM
I'm checking to see if Opera has anything to do with it..
Gina Harris
MarketPlace Admin
GinaH posted Thu, 07 February 2008 at 11:38 AM
Ok, Opera has nothing to do with it, we think it's something to do with the way your ISP routes your connection to Renderosity.
Gina Harris
MarketPlace Admin