Leonardis opened this issue on Nov 11, 2007 · 14 posts
Leonardis posted Sun, 11 November 2007 at 10:06 AM
It is with the accumulation of frustration over the purchase of many many poser addons, clothing, poses, figures and props over the last few years that I post this:
A significant number of poser addons have absolutely appalling instructions. And far too many clothing addons are woefully short of workable morphs.
Though I am a reasonably experienced Poser user, that is no excuse for developers to leave out information they ASSUME I might have. I am not proposing a basic Poser tutorial with each addon. What I am suggesting is that developers take a lot more care and put more time into Step by Step instructions which not all users know intuitively, and not leave out what they assume to be un-needed detail. No one is going to complain if there is too much detail, but time and time again I spend hours finding out stuff which should have been included in the product.
One typicaln example are magnet addons. Using magnets in Poser is not an easy process and sometimes it does no harm to take the user through PRECISE instructions rather than assuming they are all experts on magnets.
The average readme of a typical Poser addon is taken up with long lists of files included, but VERY LITTLE in the way of helping the user take advantage of what the product offers. I don't know whether it is laziness or sheer thoughtlessness, but what ever it is I feel developers should really pay more attention to putting themselves in the position of the head scratching user!
I am a developer myself and our products come without exception with a very large pdf file, fully illustrated, of some 20 to 40 pages long, leaving no stone unturned so the user is in no doubt whatsoever how our software works. This is what my customers expect and they are right to expect it.
Regarding clothing addons, I see large numbers of otherwise good clothing for V3 and V4 which have barely two morphs to use. This is selling the customer short. At the very least each item of clothing should have a suite of typically used morphs so the customer does not have to scrabble about finding wierd and wonderful ways to make clothes fit.
I don't mind paying an extra amount for a reasonable product with decent useable morphs. Uploading clothes with one clunky "breast" morph (which doesn't work anyway) as the sole help to the user is simply unacceptable.
I would be interested to know how many other customers share my views.
Thanks.
Leonardis