jakiblue opened this issue on Nov 19, 2007 · 10 posts
jakiblue posted Mon, 19 November 2007 at 5:58 AM
Ok, I'm STILL not receiving email notifications for gallery comments or responses to anything i post in the forum.
However, I still DO receive the weekly newsletter, and emails for when something on my wishlist goes on sale.
Any thoughts??
StaceyG posted Mon, 19 November 2007 at 12:06 PM
We checked and the emails are going out from our end for you.
Make sure you have any renderosity type emails added to your contacts. Example ebot@renderosity.com is for the forum and gallery ebots so make sure this is added as a contact so it won't be blacklisted or caught in spam filters.
Thanks
jakiblue posted Mon, 19 November 2007 at 3:32 PM
oh stacey, that is so embarrassing! i'd checked before in my 'blocked addresses' to make sure i hadn't accidently marked a rendo email as spam, and I missed it! Cos I just checked then and sure enough, ebots@rendo is sitting in my blocked addresses. oops. blush Don't know how I missed it the first time, and don't know how I had marked it as spam in the first place! So sorry!! Gonna go crawl back under my rock now...!
StaceyG posted Mon, 19 November 2007 at 3:48 PM
No worries, I'm just glad we now know why you weren't getting some of your ebots:)
Stac
jakiblue posted Mon, 19 November 2007 at 3:51 PM
i'm definitely getting them now - just got one for this. Thanks Stacey!!
StaceyG posted Mon, 19 November 2007 at 3:56 PM
WOO HOO!!!!
alltheoriginalnames posted Thu, 22 November 2007 at 2:01 AM
Until recently I would get email notifications of comments and fav adds of my gallery, then for no reason it stoped a few days ago. I still get the news letter, and it's not on my blocked list in my email account. And to my knowlegde I didn't change anything on my account here, considering I can't fing how to change it. I would really like to start getting comment notifications again, please help lol, and happy turkey day
StaceyG posted Mon, 26 November 2007 at 1:03 PM
For yahoo, please be certain you have ebot@renderosity.com ADDED to your contacts.
Check your spam filters as well to be sure yahoo isn't blocking them. I show on our logs that your emails are leaving here just fine so something is happening when it gets to your email account??
alltheoriginalnames posted Mon, 26 November 2007 at 4:50 PM
Thanks, I got it figured out with your suggestion. It's weird though how all of the sudden it started doin that.
StaceyG posted Mon, 26 November 2007 at 6:17 PM
Good deal, glad its working now:)