FreeeSpirits opened this issue on Nov 29, 2007 · 6 posts
FreeeSpirits posted Thu, 29 November 2007 at 8:15 PM
Hi
At the first attempt to download Order Number 111314250, I got this message:
"You have exceeded the maximum number of downloads allowed for this product."
I'm guessing it has something to do with my download manager?
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Debbie M. posted Thu, 29 November 2007 at 8:20 PM
Download is reset. Please be sure to disable your download manager :)
Debbie M.
FreeeSpirits posted Thu, 29 November 2007 at 8:36 PM
Thanks, Debbie!
Got it this time.
`_~
T
Come and play with the ThingaMaJigMachine
Join the ArtStarters Club
Have you got all my freebies?
Want some Creative
Inspiration?
Debbie M. posted Thu, 29 November 2007 at 9:05 PM
Great! Glad I could help :)
Debbie M.
woodcarver2 posted Fri, 30 November 2007 at 7:42 AM
Debbie
I am having the same problem with a couple of my downloads. order number 111195488 and 111249781. I bought them a while back and never got around to downloading them and now they say the "You have exceeded the maximum number of downloads allowed for this product."
If I could bother you to reset these for me I sure would appreacate it a lot. thanks you so much and havea happy holiday.
Woody2
Debbie M. posted Fri, 30 November 2007 at 8:06 AM
Hi woody2 :)
I've reset your downloads so you can try again. Please be sure to disable any download accelerator/managers :)
Debbie M.