megalodon opened this issue on Jan 04, 2008 · 3 posts
megalodon posted Fri, 04 January 2008 at 2:32 PM
Has anyone recently been in touch with Handpsan Studios? I've sent them two e-mails over the last week and a half with no responses.
Just curious to see if anyone knows anything.
Valerian70 posted Sat, 05 January 2008 at 5:27 AM
It could well be because it is the Christmas period and they have been busy with family and friends that they haven't replied to your email. Alternatively they may not have received your email at all or it could be languishing in a spam folder thanks to an overzealous filter.
I tend to prefer using Site Mail myself for contacting vendors as you can see if they have read your communication or not and it circumvents the vagaries of email servers and spam software.
megalodon posted Sat, 05 January 2008 at 1:34 PM
I'm hoping that it's the first possibility - they've been on Christmas break. It would seem odd that they would have a spam filter when using their website e-mail address when MANY people could be contacting them in such manner. We've got filters on our business e-mail as well but I still check EVERY one just in case it's a potentially new client that would like to use our services.
I'll give them till early next week and if no responses I'll look elsewhere.