Have a very big problem...

Last night I purchased two second skin patterns and some mil horse poses. The poses are fine, but the second skins (Fyrene_MPAT1_52206 and Fyrene_MPAT4_53276) are not there. I have the Licenses, the Readmes, and 1 psd in each. The psds are descriptions of what should be in each. There are no patterns in either. I even downloaded the files twice to see if the problem was on my end. It isn't...

I would like to get the patterns I paid for or a refund. I would prefer the patterns.

Thank You,
Patricia Hada aka dragon_of_cybertron