SilverRaven opened this issue on Jan 11, 2008 · 7 posts
SilverRaven posted Fri, 11 January 2008 at 12:08 AM
I placed an order and put in the coupon code and hit apply. It showed the discount I went through and put in my credit card and then it refused the coupon code and charged me the full price. What can I do to fix this? Order #111340442 Thabk You
GinaH posted Fri, 11 January 2008 at 11:06 AM
Hello,
I have given you a credit of $15.00 for the coupon, it didn't work because it expired right after you had completed the order.
Thanks
Gina Harris
MarketPlace Admin
SilverRaven posted Fri, 11 January 2008 at 3:33 PM
Thank you so much for your help :)
GinaH posted Fri, 11 January 2008 at 3:52 PM
your welcome : )
Gina Harris
MarketPlace Admin
SilverRaven posted Fri, 11 January 2008 at 5:14 PM
I am sorry to keep bugging you but was that a credit off the order or is that a credit to the store. If it is a credit to the store it is not showing in my account. Thanks for all your help.
StaceyG posted Fri, 11 January 2008 at 5:37 PM
It was most likely a credit back to your credit card especially if you aren't seeing it in your credit account for instore use.
It takes about 2 business days to see it show up on your credit card
Thanks
GinaH posted Mon, 14 January 2008 at 11:31 AM
Yes, it was a credit back to your credit card.
Gina Harris
MarketPlace Admin