Forum: MarketPlace Customers


Subject: Dying downloads

AlleyKatArt opened this issue on Jan 14, 2008 · 4 posts


AlleyKatArt posted Mon, 14 January 2008 at 8:33 AM

I'm just wondering if there's a reason for the time out errors I'm getting on my downloads, lately? I know I'm on dialup, but the order I just paid for a bit ago kept timing out the second download about 40% through...

Kreations By Khrys


GinaH posted Mon, 14 January 2008 at 11:19 AM

Hello 

Your not using a download manager/accelerator are you?  If so, please disable it as they do not work with our system. 

Thanks

Gina Harris
MarketPlace Admin


AlleyKatArt posted Mon, 14 January 2008 at 8:50 PM

I'm using the build in software on Firefox, not any sort of accelerator/manager. The site's just timing out my downloads.

Kreations By Khrys


GinaH posted Tue, 15 January 2008 at 1:35 PM

Hello, 

I've reset your downloads.

Gina Harris
MarketPlace Admin