SilverLynx opened this issue on Feb 13, 2008 · 5 posts
SilverLynx posted Wed, 13 February 2008 at 10:16 PM
Grrrr, I just made a purchase for $22.66 and put in coupon code 021108LOVE14P14 for the 14% off but it looks like it didn't take it for some reason. I paid with credit account option, don't know if that makes a difference or not. Sorry to be a pain 
Silver Lynx
GinaH posted Thu, 14 February 2008 at 10:11 AM
Hello,
You actually ended up paying with instore credit, not your credit card. Just make sure in the future when using a coupon code to copy and paste it into the 'Coupon' area and that you press 'Apply'
Regards
Gina Harris
MarketPlace Admin
SilverLynx posted Thu, 14 February 2008 at 10:26 AM
Hi Gina,
Sorry, I meant I used instore credit. But I swear I applied the coupon it just wasn't there in the final and I didn't get the discount. I'm almost positive I saw it before I finalized and the different amount is what made me notice it. Does paying with instore credit wipe out coupons? What should I do?
GinaH posted Thu, 14 February 2008 at 3:05 PM
Hello,
No, using instore credit does not wipe out coupons, but I've credited back to your account the 14% coupon.
Thanks
Gina Harris
MarketPlace Admin
SilverLynx posted Fri, 15 February 2008 at 12:16 AM
Thanks Gina! I'll make sure they stay before I complete from now on.
Hope you had a wonderful valentine's day and got lots and lots of chocolate :wub: