Forum: MarketPlace Customers


Subject: Double Billing & No Download link errors

gojira opened this issue on Feb 23, 2008 · 4 posts


gojira posted Sat, 23 February 2008 at 9:38 AM

Hi . . .        I was double billed for an item (RTproductions - NAPOLEON & his Army) - 111361642  &  111361643  . . .  Paypal says that one was paid (111361643) . . .  One is missing the download link, while the other says "Download Pending." 

Thanks . . . !


Debbie M. posted Sat, 23 February 2008 at 7:55 PM

I'm only showing that you paid for it once via PayPal.  If you have 2 transaction id#'s for the same order, please send that information to store@renderosity.com

Your downloads are now available.

Thank you for shopping at the MarketPlace!

Debbie M.


gojira posted Sun, 24 February 2008 at 6:30 AM

Thanks . . . !


Debbie M. posted Sun, 24 February 2008 at 6:44 AM

You're very welcome :)

Debbie M.