aremis2000 opened this issue on Mar 28, 2008 · 4 posts
aremis2000 posted Fri, 28 March 2008 at 9:18 PM
I just purchased the Billy T V4 Cut-off Jeans, for use on a Macintosh, along with other products, including Billy-T products.
I downloaded all the product zip files. Unzipped them all.
They all worked fine, except the Cut-Off Jeans Zip.
It unzips fine. I see the hiearchy of the files
License.txt
readme.txt
Runtime
When I click on the Runtime folder to show the contents, it shows as 0K in the folder, and nothing inside it. When I double click to try and open it in a seperate window, it says I do not have permission for this.
So I bring up the folder properties, and it shows as NO ACCESS for ownership/Permissions.
I switch it to full Read and Write access. Now I can see INSIDE the folder, but it still contains no data inside, no files or anything.
I checked the zip file, permissions are fine on that one.
Whatever was done, Billy T screwed up on the making of this ZIP file for macintosh users.
I would like to receive a new one immediately, or have the full price refunded immediately.
Thank you.
GinaH posted Fri, 28 March 2008 at 10:21 PM
I've contacted the vendor and pointed them toward this thread to provide you with product support
Gina Harris
MarketPlace Admin
aremis2000 posted Fri, 28 March 2008 at 11:44 PM
Wonderful thanks.
Debbie M. posted Mon, 31 March 2008 at 9:47 AM
Hi aremis2000, I just downloaded the file and installed it on my Mac and everything works fine.
Can you email me at DebbieM@renderosity.com with the details of exactly how you installed the product, etc... and I'll see if I can figure out why you're having problems. Also, if you could let me know what OS and version of Poser you're using, that would be great.
Thanks!
Debbie M.