toyyaris opened this issue on May 15, 2008 · 8 posts
toyyaris posted Thu, 15 May 2008 at 10:43 AM
Hai, I have a new computer and have installed Carrara6, the problem is when I open Carrara the workarea is black even when I load an object the screen stays black and I can't see the object, on my old computer I started with a bluegray screen with a grid and I could see what I had opened or loaded, can anyone tell how to remove the black screen because now I have to click all over the black area until I hit the object I loaded up to get a normal screen back. :roll:
hugs
Tashar59 posted Thu, 15 May 2008 at 4:58 PM
Does it come back when you move a camera? Try turning anti-alis off on your vid card. Many of us had to do that in earlier C6 versions. Have you got the latest version of Carrara? A new update came out a few days ago.
MarkBremmer posted Thu, 15 May 2008 at 5:39 PM
LostinSpaceman posted Fri, 16 May 2008 at 10:36 AM
Ah... so that's where that is!
toyyaris posted Fri, 16 May 2008 at 1:38 PM
Quote - In the Interactive Render settings, change your Interactive Render engine to Software instead of OpenGL. It sounds like a video driver/card issue.
thank you very much, I changed it in to software and now the black screen is gone.
hugs toyyaris
Tashar59 posted Fri, 16 May 2008 at 2:50 PM
Oh well, I gave the Daz tech answer. I should know better.LOL.
I don't have that problem with the newwer versions, so I had thought they had fixed it. I never changed vid cards.
toyyaris posted Sat, 17 May 2008 at 3:31 AM
Quote - Oh well, I gave the Daz tech answer. I should know better.LOL.
I don't have that problem with the newwer versions, so I had thought they had fixed it. I never changed vid cards.
Thank you too for trying to help me out, I hadn't installed the update yet.
hugs Toyyaris
Tashar59 posted Sat, 17 May 2008 at 2:29 PM
My comment as about the competence of Daz tech. LOL.
I just recieved a ticket responce from DAZ a couple of days ago. It was a 2 year old ticket and they wanted another file. Yeah right, like I have a non working 2 year old file, let alone even the same computer.