Forum: Photoshop

Subject: PS Elements 6 loading file

GKDantas opened this issue on May 16, 2008 · 4 posts

GKDantas posted Fri, 16 May 2008 at 6:11 PM

Hi People I am thinking about get a copy of PS Elements 6 next month and I get the trial. I am using Vista 32 and the time to load a file in PSE 6 is very slow...something that I am doing wrong?

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stephenbuck415 posted Fri, 16 May 2008 at 6:24 PM

Yes - you are using Vista!  LOL.

Actually I don' t know why that is.  I experience delays on my Vista machine when opening simple Photoshop or Illustrator documents.  Those same docs open up instantly, without delay on my machine running XP Pro.

I experience the same problem and don't know why.

GKDantas posted Fri, 16 May 2008 at 6:37 PM

Great! PS is the only one that do this in Vista... Maybe I need to wait for version 7.

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GKDantas posted Sat, 17 May 2008 at 11:45 AM

Hi Stephenbuck415 I received an answer to my question in the Adobe forum that give the solution to the loading delay problem:

posted by John Rolfe Ellis in

•• PHOTOSHOP ELEMENTS TECHNICAL ISSUES •• --
  PSE 6 trial long time to load a file

There are two common causes of a long delay:

  1. A printer (local or network) that is slow to respond (even when you're not using it).

PSE queries the default printer when it starts and perhaps whenever you open a file in the Editor, and people have reported delays if the printer is slow to respond (bad programming on Adobe's part). You can troubleshoot this by setting your default printer to a "virtual" printer that writes its output to your local disk. Adobe suggests downloading the printer driver for their Generic Postscript Printer, but you could also use Windows' Add Printer to add a Generic / Text Only printer, and then set that as the default.

  1. Intel VIIV software pre-installed on media center computers, e.g. many from HP.

You could search these forums for "Intel VIIV" for details, but a number of people have found that uninstalling or reinstalling that software causes startup delays in PSE to go away. You don't give specific details, but it sounds like you're experiencing delays after the Editor is already open, so this may not be your problem. But it's easy to check. Set a restore point and uninstall the Intel software.

Have fun now my PSE is loading images faster!!

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