Forum: Poser - OFFICIAL


Subject: Smith Micro

Anthony Appleyard opened this issue on Jun 19, 2008 · 29 posts


Anthony Appleyard posted Thu, 19 June 2008 at 5:02 PM

Within the last 2 hours I installed my Poser 7, and registered it online.

I have just received the email quoted below. Is it from people connected with Poser 7? Is it a spam or phishing? Who is Smith Micro?

Thank you Anthony Appleyard - for registering your product with us online.  
QUESTIONS REGARDING TECHNICAL SUPPORT  
 
For assistance with the product(s) you have purchased you can:  
 
• VISIT OUR ONLINE KNOWLEDGE BASE  
Visit our web site to search our extensive knowledge base for items that relate to your questions. http://support.smithmicro.com If your answer is not found, you may go to the Contact a Technician tab to submit your question to a support representative. You also have access to our File Library that contains a complete collection of updates and utilities for all our software products.  
 
• EMAIL US DIRECTLY  
Our support staff is available to respond to your emails during business hours which are from 7AM to 4:30PM Pacific Time Monday through Friday, except for Thursday when we open at 8AM and close at 3:30PM. Email us at techsupport@smithmicro.com.  
 
• CALL US DIRECTLY  
Our support staff is available to take your calls during business hours which are from 7AM to 4:30PM Pacific Time Monday through Friday, except for Thursday when we open at 8AM and close at 3:30PM. Call us at 949-362-8461.  
 
You may request information regarding the following tasks:  
 
    * Questions on installation  
    * Troubleshooting software  
    * Help with product specific features  
    * General questions regarding the product  
 
Thank you again for registering.