Anthony Appleyard opened this issue on Jun 19, 2008 · 29 posts
Anthony Appleyard posted Thu, 19 June 2008 at 5:02 PM
Within the last 2 hours I installed my Poser 7, and registered it online.
I have just received the email quoted below. Is it from people connected with Poser 7? Is it a spam or phishing? Who is Smith Micro?
Thank you Anthony Appleyard - for registering your product with us online.
QUESTIONS REGARDING TECHNICAL SUPPORT
For assistance with the product(s) you have purchased you can:
• VISIT OUR ONLINE KNOWLEDGE BASE
Visit our web site to search our extensive knowledge base for items that relate to your questions. http://support.smithmicro.com If your answer is not found, you may go to the Contact a Technician tab to submit your question to a support representative. You also have access to our File Library that contains a complete collection of updates and utilities for all our software products.
• EMAIL US DIRECTLY
Our support staff is available to respond to your emails during business hours which are from 7AM to 4:30PM Pacific Time Monday through Friday, except for Thursday when we open at 8AM and close at 3:30PM. Email us at techsupport@smithmicro.com.
• CALL US DIRECTLY
Our support staff is available to take your calls during business hours which are from 7AM to 4:30PM Pacific Time Monday through Friday, except for Thursday when we open at 8AM and close at 3:30PM. Call us at 949-362-8461.
You may request information regarding the following tasks:
* Questions on installation
* Troubleshooting software
* Help with product specific features
* General questions regarding the product
Thank you again for registering.