JeniferC opened this issue on Jun 26, 2008 · 198 posts
JeniferC posted Thu, 26 June 2008 at 3:28 PM
Please post here if you are having this problem and are willing to help us troubleshoot it. So far we only know of a few members having this problem and we've been unable to duplicate it. Therefore, we need help from anyone having the problem so we can figure out what the common denominators are.
Here is what we know so far:
Some files from new orders appear to be corrupt
Errors have to do with file size ( CRC check failed)
Zip corrupt File problem seems to only be on bondware sites
date of order or file does NOT matter (I previously posted that it did, sorry)
Here is what we need to know from everyone having the problem:
Here is what we theorize the problem to be:
Packet loss between Bondware servers and user's ISP is causing the file size difference
Software problem interpreting the correct file size determined by Bondware's php script
Searches online state the problem can come from system (hardware) problems, buggy software or incomplete downloads. We're working to try to figure out which one is the case here. Some tips for resolving are to
Thanks everyone for your assistance and patience while we work to resolve the problem.
Jenifer