Kattey opened this issue on Jul 18, 2008 · 19 posts
Kattey posted Fri, 18 July 2008 at 9:56 AM
Greetings.
When I'm clicking on My Account I'm getting the list of orders but the column with Order Data is now empty. Is that a bug or it is permanently deleted?
Thank you.
KristiS posted Fri, 18 July 2008 at 10:03 AM
I will have to check on that for you.
I will let you know as soon as I hear something.
Thank you and have a great weekend : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Kattey posted Fri, 18 July 2008 at 11:50 AM
Thanks :)
KristiS posted Fri, 18 July 2008 at 4:24 PM
Ok, so what I found out is that the order dates have never really been there but if you look under your order details, you will see the date you purchased the product there.
Please let me know if you need further assistance.
Thank you and have a great weekend : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Kattey posted Fri, 18 July 2008 at 5:16 PM
They were. I remember that quite clearly, because I used to count days between orders without opening of indivudual orders.
KristiS posted Mon, 21 July 2008 at 8:59 AM
I am very sorry...that's what I was told.
I think it is being fixed though. I will find out and let you know.
Thanks!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Kattey posted Mon, 21 July 2008 at 9:06 AM
Thank you. For that moment I still can't see the order date in My Account.
In case if there is a confusion, the page in question is a very first page which you getting by clicking Account link.
http://www.renderosity.com/mod/bcs/account.php
KristiS posted Mon, 21 July 2008 at 9:44 AM
Thank you, there is no confusion. I think with it being the weekend that just passed, the techs will probably start working on it today.
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
KristiS posted Mon, 21 July 2008 at 10:43 AM
It should be fixed now.
Can you check your account and let me know?
Thanks so much!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Kattey posted Mon, 21 July 2008 at 11:01 AM
Yes, they back! Thank you! :)
It is a very comfortable feature and I didn't want to lose it :)
KristiS posted Mon, 21 July 2008 at 11:44 AM
You're welcome!
I am glad you brought it to our attention so it could be fixed.
Have a great day!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
bitplayer posted Fri, 25 July 2008 at 9:27 AM
Kristi,
The Order Date column (for me) still does not have the order date information. Did it disappear again?? (And, yes, it has always had that information in the past.) It is really valuable information because it helps me check whether or not I have downloaded that purchase yet (I name my download folders by date).
Thanks!
Hal
Kattey posted Fri, 25 July 2008 at 9:29 AM
It vanished again for me too :(
KristiS posted Fri, 25 July 2008 at 11:16 AM
Thank you for letting us know. I will let one of the techs know so they can fix this.
I will let you know as soon as the issue has been resolved.
Thank you and have a great day : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
KristiS posted Fri, 25 July 2008 at 11:21 AM
Sorry about that guys...it should be fixed now : )
Please let me know if you need further assistance.
Have a great day!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Kattey posted Fri, 25 July 2008 at 11:27 AM
Thank you :)
bitplayer posted Fri, 25 July 2008 at 11:29 AM
Looks good! Thanks!
KristiS posted Fri, 25 July 2008 at 11:50 AM
You're welcome : )
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Faerydae posted Sat, 26 July 2008 at 10:30 AM
Having this problem too :(